Cancellation and Change Policy:

When you and Nicole agree to meet for your appointment, you’ve both agreed to set aside that time and attention for that specific purpose. You may reschedule or cancel your appointment (with no penalty fee) with more than 48 hours’ notice. This promotes the stability, quality, & longevity of your relationship and the practice. Nicole wishes to focus more on you, not on playing last-minute Jenga with the calendar.

Appointments changed or cancelled with less than 48 hours’ notice are subject to a $60 fee. An appointment cancelled the day of (or a “no-call/ no-show”) will result in your credit card being charged the full amount of your session. While rare in her 9 years of practice, if Nicole must cancel your appointment due to her own illness or emergency, she will offer to reschedule your appointment with a $60 credit. It took years to decide on a reciprocal scheduling policy like this, but it allows you and Nicole the integrity to show up for your therapeutic relationship with reasonableness, stability, and care.